Privacy Policy

1. Information We Collect

When you submit an enquiry through our website contact form, we collect the following information:

• Full name
• Email address
• Company name (optional)
• Phone number (optional)
• Selected service interest
• Industry (optional)
• Project description / message

We do not collect information through cookies, analytics trackers, or advertising pixels unless explicitly disclosed.

2. How We Use Your Information

The information you provide is used exclusively to:

• Respond to your enquiry or request for proposal
• Provide relevant project scoping and quotations
• Communicate about our research and language services
• Maintain internal records of client communications

We do not sell, rent, or trade your personal information to third parties.

3. Data Storage & Processing

Enquiry data is stored securely in a PostgreSQL database hosted by Supabase, with data centres located in [REGION TO BE CONFIRMED BY CLIENT]. All data in transit is encrypted via TLS. Data at rest is encrypted using AES-256 encryption.

4. Data Retention

We retain your enquiry information for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. You may request deletion of your data at any time by contacting us.

5. Third-Party Services

This website uses the following third-party services:

• Supabase — database hosting and authentication
• Vercel — website hosting and deployment

These services have their own privacy policies. We recommend reviewing them for further information.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us using the details below.

7. Contact

For privacy-related enquiries, please contact:

DORA Global Research
Email: doraglobal23@gmail.com
Location: Chandigarh, India